Email: Re: ‘work culture’ post, what do you mean by ’empathetic storytelling’? (US)
The expert on this topic is Daniel Goleman. E.I. is unique human ability to work with, through teams to accomplish important goals. A set of skills to recognise, connect intuitively with emotions to lead effectively. Critical in building, maintaining high performance teams. Higher emotional quotient brings innovation, playfulness, job satisfaction, empathy. Key building blocks are self-awareness, social awareness, social skills.
Self-awareness is an ability to identify one’s emotions as a foundation for success. Emotions impact moods, interactions. Self-awareness brings confidence, creativity, passion, purpose. Opens doors to self-regulation to balance emotional & mental energies. Helps remain calm, clear in tough scenarios with positive belief, objectivity, resilience. Humbly audits levels of self-love, self-care.
Social awareness is an ability to listen, support compassionately. Encompasses influencing skills, how to inspire, build trust, communicate to motivate. With an objective sense of who we are, what drives the team, it’s easier to be empathetic. Receiving constructive feedback is key to steer common goals. Social skills celebrate team’s sensitivity, vulnerability with insights, ideas into their drivers, dreams.
Emotional Intelligence 2.0 – Bradburry, Greaves
Emotional Intelligence – Goleman
HBR Guide To Emotional Intelligence
Working With Emotional Intelligence – Goleman
Leaders with high E.I. – Steve Jobs, Gandhi, Satya Nadella, Nelson Mandela, Jeff Bezos. I find these pieces of information as quite inspiring, intriguing. So much still to learn…
