Remote working…

Email: Is remote working here to stay? How can we improve team’s efficiency? (Spain)

A humble perspective. While many things in our business world are unknown, one thing is certain, remote work is here to stay. Yet, leading remote teams isn’t as straightforward, simple as we may imagine. Successfully managing a remote team needs a creative mix of fundamentals, out of the box thinking. Effective digital communications, management tools make remote working possible, practical.

Some techniques for managing an in-person team translate fairly easily to managing a remote team like weekly 1-1 check-ins. Worth trying out less traditional management techniques. E.g. if we closely follow daily workflows, focus on results instead of activities. Breaking down projects, tasks into smaller, frequent deliverables helps track progress. If team’s struggling to stay motivated, consider increasing check-ins. Create chat rooms where team can socialise. Video-call fatigue? Set aside meeting free times. Team’s missing key deliverables, deadlines? Address performance issues proactively. Allow space for unexpected challenges. Empowering team to share ensures all voices are heard. Everyone participates. Open-ended questions encourage expansive answers. Clearly define, share strategies, plans.

Reduced inter-personal interactions is a problematic result of Covid-19. Invest in relationships (team, stakeholders, customers). Help team understand how tasks, goals are generated, assigned, communicated, prioritised, monitored, resolved. Shared visualisations of projects. Lead with empathy, compassion.

Finally, we can find ways to acknowledge effort, reward success, celebrate innovation, make team feel appreciated. Recognition of milestones go a long way to boost team’s confidence, trust, morale.

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