‘The Empathy Edge’ by Maria Ross. So contextual in current work environments. Being empathetic at work means being compassionate. Using that vantage point to shape leadership styles, cultures, strategies. Book offers fascinating stories from business executives, community leaders to reveal exactly how empathy drives brands, organisations to become stronger, more successful.
Shares traits of work-place empathy, humility to foster greater productivity, loyalty, collaboration. Practical tips on how to align goals with empathetic innovations for increased profitability. Ultimately, empathy isn’t just good for society but great for business, as well.