Email: Need to improve email writing skills at work. Tips? (Australia)
Fortunately, way to improve is simple. Good business writing focuses only on what our audience needs. Nothing more. Find main points by sharing important information first (actions, decisions, priorities), bring higher in sentences.
Demonstrate empathy for audience by being brief. Can improve brevity, clarity by writing in an active voice. Academic writing is passive, empathetic professional writing is active. Write inclusively, not exclusively. Avoid acronyms. Simplify, structure. Assertive yet affable.
Audience-centric writing takes energy, effort. A shift in mindset towards readers.
